Set up the Microsoft Authenticator app
The Microsoft Authenticator app helps prevent unauthorized access to your email account. Whenever you sign in to your account, the app confirms your identity and ensures your essential information stays protected. Add the Authenticator app on up to 5 devices.
If your mobile device doesn’t support the Apple App Store or Google Play Store, open your app store and search for "Microsoft Authenticator."
Step 1: Add the Authenticator app
First, add the Authenticator app as a sign-in method to your account. You need your computer and your mobile device with the Authenticator app installed.
- On your computer, go to your Security info page.
- If you can't sign in, select Next. Then continue to the next step.
- If you can sign in, select Add method. Select Authenticator app from the list, and then select Add.
- If this is your first time using the app, you can select Add account instead.
Step 2: Add a phone number
If it isn't already added, you might need to enter your phone number as a sign-in method.
- On your computer, enter a phone number, select Text me a code or Call me, and then select Next.
- Enter the code, and then select Next.
- After your phone's verified, select Next.
- You'll see a success message. Select Done. You'll also see Microsoft Authenticator on the Security info page. In the app, your email account will appear under Authenticator.
Now, whenever you sign in to your account, you'll confirm your identity with the app.
- I can't access my multi-factor authentication method
- Add or change my multi-factor authentication method