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Gen 3 VPS & Dedicated Servers Help

Site Backup end of support for my Gen 3 VPS server

Gen 3 VPS is reaching end of support and will soon be migrated to Gen 4 VPS. Site Backup is not compatible with Gen 4 VPS and won't be included in this migration. We're here to help you through this transition by answering some questions you may have.

Select a question to see its answer:

What should I do next?

If you have data on Site Backup that you would like to save, we recommend downloading your Website & Database Backups before your migration.

  1. Sign in to your GoDaddy product page.
  2. Select Servers. Then, next to the Gen 3 VPS account you want to use, select Manage.
  3. Select the Backups tab.
  4. Next to Website & Database Backups, select Manage.
  5. Select alt name for the image next to the website or database you want to download.

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How long do I have?

You'll receive an email to the address on your account profile at least 30 days before your migration. You'll receive another email 5-7 days prior with an exact migration date. Once your migration to Gen 4 VPS has been complete, you'll no longer have access to your Site Backup.

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What'll happen to my billing for Site Backup?

Billing for Site Backup will automatically stop after you've been migrated to your Gen 4 VPS. You'll also receive a credit for the month you are migrated.

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What are my backup options for Gen 4 VPS?

Gen 4 VPS offers several backup options.

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More Info

  • Gen 3 VPS & Dedicated Servers end of support