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Troubleshoot my incoming domain transfer

When you transfer a domain name to us, you may encounter an error during the process. You can check the status of your incoming domain transfer to determine if there are any errors. Review the troubleshooting steps for the specific error to get your incoming domain transfer back on track.

If your domain name is stuck in "No action required: Initializing status":

In most cases, this status means that we are processing your domain name transfer and you don't need to do anything. If the message is still there after the normal 5-7 day transfer time frame, your domain may be ineligible for transfer. You cannot transfer a domain if it is within 60 days of registration or a previous transfer. Your domain will remain in this status for up to 30 days after purchase. If it becomes eligible for transfer during that time, we'll automatically restart the incoming domain transfer for you.

If you did not receive the auth code required to authorize the transfer:

Make sure your administrative email is accurate at your current domain registrar. If you did not receive an authorization code, your current registrar can assist with retrieving it.

Related steps:

More info:

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