Unable to sign in to WordPress
If you can't access your WordPress dashboard, it's usually because the password you're using is not correct, or your WordPress user isn't set up correctly. To regain access to your dashboard, update your WordPress password and, if this doesn't help, create a new WordPress user and try signing in with the new username and password.
Note: This article describes ways to regain access to your WordPress dashboard when the sign in page loads correctly. If you see an error on the page, you should resolve the error first.
Try private browsing mode
Before you start troubleshooting, use private browsing mode in Chrome, Firefox, or Edge browsers to try to sign in. This will eliminate the possibility that the issue is caused by your browser.
Update your WordPress password
There are several ways to update your WordPress password. Typically, you can perform this from within your WordPress dashboard. However, when you can't access the dashboard, you can choose one of the options below.
|Reset my WordPress password||Easy|
|Change a WordPress password with SSH||Medium|
|Change your WordPress password with WP-CLI||Hard|
|Change my WordPress password in the database||Hard|
Create a new WordPress admin user
If you still can't sign in to your dashboard after you have changed the password, it's possible that something is wrong with your user's setup. That's when creating a new WordPress admin user in the database can help.
- Check out the solutions provided in the official WordPress documentation.
- If you don't want to deal with fixing this issue yourself, our WordPress Premium Support team can do that for you.