Unzip a zip file

There are times you need to manually unzip a file. Such as updating a custom theme or manually updating a plugin. Perhaps you are moving a WordPress site from one hosting provider to another. Or maybe your old developer gave you a .zip containing a backup of your site. Whatever the case, you have two options when unzipping a file on your hosting:

• Call our support number and one of our experts can do it for you for a fee.
• Do it yourself following the instructions in the tables below.

WordPress Premium Support

Our support experts can perform the following service for you for a fee:

• Unzip the contents of a .zip file onto your hosting.

  Note: The .zip can be uploaded to your hosting account, or stored on a file sharing service (Google Drive, Dropbox, etc). Smaller .zip files can be attached to your service request in the WP Premium Support dashboard.

Do it yourself

To unzip and archived file yourself, use the tables below to find the hosting type that's applicable and follow those instructions.

Unzipping a zip file

More info

• For more information about our premium support for WordPress, please visit our WP Premium Support Catalog.