Void a voucher
You can void vouchers to revoke the remaining value from customer use. This is particularly useful if you’ve refunded the order where the voucher was purchased, since refunding an order doesn’t automatically update purchased vouchers. A void will always nullify the entire remaining amount and will change the status from “Active” to “Voided”.
Follow the steps below to void a voucher:
- Log in to WordPress
- Go to WooCommerce > Vouchers and either:
- Select the X icon in the Actions column, or
- Select the voucher in question and click Void.
- Learn more about managing your vouchers.